'Not fair': Woman stuck on tarmac for 6 hours blasts Air Transat's $400 offer

From CTV - August 11, 2017

A Quebec woman who spent six hours stuck on a hot Air Transat plane at the Ottawa airport late last month says the $400 in compensation she has been offered is not fair.

Maryanne Zehil was one of hundreds of people on a Montreal-bound flight from Brussels that was diverted to Ottawa International Airport on July 31 due to bad weather.

Passengers say the air conditioning wasnt working properly and staff repeatedly refused requests to deplane and wait inside the terminal. At one point, a passenger called 9-1-1.

It was as if you were taken hostage and there was no way out, Zehil told CTV News Channel on Friday, after learning of the $400 offer.

Four hundred dollars doesnt seem quite fair to me especially when you think about those six horrendous hours spent on a plane with no air, no food, barely some water, she added.

Zehil said the time passed with a lot of anxiety and a lot of distress, especially considering that her dog had gone many hours without water in the hold of the plane.


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